Sacchetti Di Mano does its best to ensure that you are satisfied with every purchase. However, should any item fall short of your expectations for any reason, return it to us unused and we will refund your money or exchange it for your - whichever you choose.
No shipping charges get refunded after we accept the returned item.
Sacchetti Di Mano Guarantee : Sacchetti Di Mano products are guaranteed for their natural life and to be free of manufacturing defects. Our products are made from natural materials which can vary slightly in color and texture. Slight variations in color are not considered defects but rather symptoms of the natural product. Our bags are folded for shipping and storage - any creases caused in shipping will fully recover after its first use.
Within 30 days of original purchase: Sacchetti Di Mano gladly accepts returns of unused, or defective merchandise purchased through our web site for a full refund of the item price.
After 30 days of original purchase: Sacchetti Di Mano will gladly make an exchange or issue merchandise credit for the price at the time of sale for unused, or defective merchandise.
Note: Before sending the product back for exchange of unused or defective products, please go to the contact section on our web site and send us a message via e-mail then we will advise you to go ahead and send the defected merchandise to the address below. All Bags are shipped to your home.
send returns and exchanges to:
Sacchetti Di Mano
P O Box 3600
Santa Clara Ca 95055
No RMA is required for returns but please include your packing slip, e-mail receipt, or contact information with the item. For exchanges please include a short note with the model and color bag that you would like to exchange with. We will charge or credit any difference in price for the exchange to your account. As a courtesy we do not charge any additional shipping for domestic or Canadian exchanges.
No shipping charges get refunded after we accept the returned item.
Sacchetti Di Mano Guarantee : Sacchetti Di Mano products are guaranteed for their natural life and to be free of manufacturing defects. Our products are made from natural materials which can vary slightly in color and texture. Slight variations in color are not considered defects but rather symptoms of the natural product. Our bags are folded for shipping and storage - any creases caused in shipping will fully recover after its first use.
Within 30 days of original purchase: Sacchetti Di Mano gladly accepts returns of unused, or defective merchandise purchased through our web site for a full refund of the item price.
After 30 days of original purchase: Sacchetti Di Mano will gladly make an exchange or issue merchandise credit for the price at the time of sale for unused, or defective merchandise.
Note: Before sending the product back for exchange of unused or defective products, please go to the contact section on our web site and send us a message via e-mail then we will advise you to go ahead and send the defected merchandise to the address below. All Bags are shipped to your home.
send returns and exchanges to:
Sacchetti Di Mano
P O Box 3600
Santa Clara Ca 95055
No RMA is required for returns but please include your packing slip, e-mail receipt, or contact information with the item. For exchanges please include a short note with the model and color bag that you would like to exchange with. We will charge or credit any difference in price for the exchange to your account. As a courtesy we do not charge any additional shipping for domestic or Canadian exchanges.
Backorders: We apologize if we are currently out of your item.
We are getting new shipments regularly.
We suggest that you join the backorder list and we will fill
Your requests as quickly as possible.
Please anticipate some delays due to weather, customs, etc.
We regularly update the backordered customers via e-mail
as to the shipment status and any delays.
We are getting new shipments regularly.
We suggest that you join the backorder list and we will fill
Your requests as quickly as possible.
Please anticipate some delays due to weather, customs, etc.
We regularly update the backordered customers via e-mail
as to the shipment status and any delays.
